bq678 Privacy Policy

This Privacy Policy describes how bq678 ("we", "us" or "our") collects, processes, stores and protects the personal information of players who register and use the bq678 online casino and sports betting platform (the "Platform"). By creating a bq678 account or continuing to use the Platform, you acknowledge that you have read this Privacy Policy and consent to the data practices described herein.

bq678 is committed to handling your personal data responsibly and in accordance with applicable data protection principles. We collect only the data that is necessary to operate the Platform, verify your identity, process your payments, and deliver a secure and personalised gaming experience. We do not sell your personal data to any third party, and we do not share it beyond the limited circumstances described in this policy.

This Privacy Policy should be read alongside the bq678 Terms & Conditions, which together govern your use of the Platform. If you do not agree with the data practices described in this policy, you must cease using the Platform and may request account closure by contacting [email protected]. We will process account closure requests and associated data deletion in accordance with our data retention obligations.

bq678 collects personal data through several channels: information you provide directly when registering or using the Platform, information generated automatically by your use of the Platform, and information received from payment providers when you make a deposit or withdrawal. The categories of data we collect are summarised in the table below.

bq678 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data. Where identity verification requires document upload (for example, during a withdrawal KYC check), those documents are reviewed for verification purposes only and are not retained beyond the period required for compliance.

bq678 uses the personal data it holds about you for the following purposes, each of which is grounded in a legitimate operational need or legal obligation:

• To create and manage your bq678 account, including verifying your age and identity in compliance with responsible gaming requirements.
• To process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa and Mastercard, and to maintain accurate transaction records.
• To deliver, operate and improve the Platform — including personalising game recommendations, optimising load times, and resolving technical issues that affect your experience.
• To detect, investigate and prevent fraud, money laundering, collusion, multi-accounting and other prohibited conduct as described in the bq678 Terms & Conditions.
• To send you account-related communications, including transaction confirmations, security alerts, and — where you have opted in — promotional messages about bq678 offers and bonuses.

bq678 does not use your personal data for any purpose that is incompatible with the purposes listed above. Where we wish to use your data for a new purpose not covered by this policy, we will update the policy and notify active account holders before the new use begins.

bq678 does not sell your personal data. We share your data only in the following limited and necessary circumstances, each governed by appropriate data protection safeguards:

Aside from the categories listed above, bq678 does not share your personal data with any other organisation — including marketing agencies, data brokers, social media platforms or analytics companies — without your explicit, informed consent.

The bq678 Platform uses cookies — small text files stored in your browser — to enable core Platform functions, recognise returning users, and improve the overall experience. We do not use third-party advertising cookies or allow external ad networks to place tracking cookies on the bq678 Platform.

bq678 uses the following categories of cookies:

• Essential cookies — required for the Platform to function. These include session authentication cookies that keep you logged in during your visit and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without impairing core Platform functionality.
• Analytics cookies — used to understand how players navigate the Platform, which game categories are most popular, and where technical friction occurs. This data is aggregated and anonymised; it is not linked back to individual player identities.
• Preference cookies — store your language preference and any display settings you have adjusted, so the Platform loads with your preferred configuration on subsequent visits.

You may adjust your browser's cookie settings to block or delete cookies at any time. Please be aware that disabling essential cookies will impair your ability to use the Platform, including logging in and completing transactions. bq678 does not currently respond to browser "Do Not Track" signals, but we remain committed to the minimal, purpose-limited use of cookies described above.

bq678 retains your personal data for as long as your account remains active and for a reasonable period thereafter as required for legal, compliance and dispute resolution purposes. Account identity and financial transaction records are retained for a minimum period to meet applicable financial record-keeping obligations. After the applicable retention period expires, personal data is securely deleted or anonymised.

bq678 implements technical and organisational security measures appropriate to the sensitivity of the personal data we hold. These measures include SSL/TLS encryption of all data in transit, hashed password storage, role-based access controls limiting which staff members can access personal data, and regular security assessments of Platform infrastructure. No security system is impenetrable, and bq678 cannot guarantee absolute security. In the event of a data breach that affects your personal data, bq678 will notify affected account holders promptly and take all reasonable steps to contain and remediate the breach.

As a registered bq678 player, you have the following rights with respect to your personal data. To exercise any of these rights, contact bq678 at [email protected] with a clear description of your request. We will acknowledge your request promptly and respond within a reasonable timeframe:

• Right of access — you may request a copy of the personal data bq678 holds about you, along with information about how it is being used.
• Right of rectification — if any personal data held about you is inaccurate or incomplete, you may request that it be corrected or updated without delay.
• Right of erasure — you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations.
• Right to restrict processing — you may request that bq678 pause the processing of your personal data in certain circumstances, for example while the accuracy of data you have disputed is being verified.
• Right to withdraw consent — where bq678 processes your personal data on the basis of your consent (for example, for marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place before withdrawal.

bq678 will not charge a fee for responding to privacy rights requests submitted in good faith. We reserve the right to decline requests that are manifestly unfounded, repetitive or excessive, and will explain our reasons in writing in any such case.

The bq678 Platform is strictly intended for persons aged 21 years or older. bq678 does not knowingly collect personal data from anyone under the age of 21. Age verification is a required step in the account registration process, and bq678 applies additional verification checks before processing withdrawal requests to ensure that accounts are held by eligible adults.

If bq678 becomes aware that personal data has been collected from a person under the age of 21, we will delete that data immediately, close the associated account, and reverse any transactions processed through that account where technically and legally possible. If you believe that a minor has registered a bq678 account, please notify us immediately at [email protected] so that we can take prompt action.

bq678 may update this Privacy Policy from time to time to reflect changes in our data practices, Platform features, or applicable legal requirements. When we make material changes to this policy, we will publish the updated version on the Platform with a revised effective date. Where changes materially affect your privacy rights, we will take reasonable steps to notify active account holders directly.

If you have any question about this Privacy Policy, wish to exercise a privacy right, or want to report a concern about how bq678 handles your personal data, please contact our support team. We are available 24/7 and treat all privacy communications with strict confidentiality.